Questions and validation

Question types, their validations, and how the agent re-asks on invalid answers

Questions capture the patient’s answers. Each question has a type that determines how the answer is interpreted and validated.

Question types

There are five base types:

Type	Use
Text	Free-form answer
Numeric	A number (e.g. a 0–10 scale)
Boolean	Yes / No
Multiple choice	One or several options from a list
Date	A date

The builder also offers two convenience variants: single select (multiple choice limited to one option) and rating (numeric with a 3, 5, 7, or 10 scale). Internally they are stored as multiple choice and numeric.

Validation by type

Type	Available validations
Numeric	minimum and maximum, integer, unit (default range is 0–10)
Text	min/max length (up to 2000), email or phone format
Date	minimum and maximum date
Multiple choice	minimum and maximum number of selected options
All	mark the question as required

Each option of a multiple-choice question can carry a weight, which feeds scoring (an option with no weight contributes 0).

For text, the formats the agent recognizes and validates during the call are email and phone.

Re-asking on invalid answers

There is no separate “verification” toggle — re-asking is driven by validation. When the patient answers, the agent validates the value against the type’s rules. If it is invalid —wrong type, out of range, format mismatch—, the answer is not saved and the agent asks again, clarifying what it needs, until it gets a valid answer.