APIs: WhatsApp

API events and contracts used in MarIA WhatsApp flows

This page groups the APIs that belong specifically to the WhatsApp channel.

Events (MarIA → your backend)

Event	WhatsApp usage
appointment.created	Appointment created from chat
appointment.rescheduled	Appointment rescheduled
appointment.cancelled	Appointment cancelled

Integration webhooks (MarIA → EHR/HIS)

Webhook	WhatsApp usage
appointment.getBenefits	Benefits/coverage catalog
appointment.getSlots	Available slot lookup
appointment.create	Appointment creation
appointment.cancel	Appointment cancellation
appointment.getList	Patient appointment list
directory.centers	Center directory lookup
directory.professionals	Professional directory lookup
patient.authenticate	Patient identity/authentication
patient.onboard	New patient onboarding

Security and full contracts

• Webhook signing: HMAC Signature Verification
• Full event catalog: Webhooks: Events
• HIS integration details: EHR/HIS Integration