APIs: Inbound Calls

This page groups the APIs that belong specifically to inbound calls.

Events (MarIA → your backend)

Event	Inbound usage
`voice.call.status.updated`	Call status changes
`voice.call.escalated`	Escalation to human agent
`voice.answer.updated`	Answers captured during the call
`voice.transcript.created`	Final transcript and metadata
`appointment.created`	Appointment created confirmation
`appointment.rescheduled`	Appointment rescheduled
`appointment.cancelled`	Appointment cancelled

Webhook	Inbound usage
`appointment.getBenefits`	Benefits/coverage catalog
`appointment.getSlots`	Available slot lookup
`appointment.create`	Appointment creation
`appointment.cancel`	Appointment cancellation
`appointment.getList`	Patient appointment list
`directory.centers`	Center directory lookup
`directory.professionals`	Professional directory lookup
`patient.authenticate`	Patient identity/authentication
`patient.onboard`	New patient onboarding