> ## Documentation Index
> Fetch the complete documentation index at: https://omniloy.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Flows: Patient Follow Up

> End to end patient follow up workflow example

This example shows a patient follow up workflow that combines proactive outreach, clinical logic, and escalation paths based on risk assessment.

The value of this design is not only the sequence itself, but the explicit control points: when to retry, when to confirm by WhatsApp, and when to escalate to medical teams.

That structure allows teams to automate safely while preserving clinical oversight and traceability.

<img src="https://mintcdn.com/omniloy/y3myNmUkr8zb4RBF/images/omnicare/flujos-seguimiento.png?fit=max&auto=format&n=y3myNmUkr8zb4RBF&q=85&s=54141a0611e7ed79950e6dda48f61ba2" alt="Patient follow up workflow" width="870" height="562" data-path="images/omnicare/flujos-seguimiento.png" />