> ## Documentation Index
> Fetch the complete documentation index at: https://omniloy.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Recording

> Call recording: activation, format, and access

OlivIA can record call audio for review and audit. Recording is **off by default**.

## Activation

It is enabled from **Settings**, in the **organization** tab, with the `record_sessions` setting. Turning it on shows a warning: audio, transcripts, and traces are stored in LiveKit Cloud with **30-day retention**, and the content may include patient health data.

## What is recorded

When recording is on (and storage is configured), each session is recorded as **audio** in OGG/Opus format, in **two channels** (agent and patient separately), and stored in your own storage (Azure Blob) under a per-organization path. If recording fails, the call is never blocked because of it.

## Access

The recording is not exposed as a storage credential. Instead, OlivIA generates a **short-lived signed link** that plays the audio through the server, so every access is captured in the audit trail. In the call data, `has_recording` indicates whether a recording is available.

From the API, see [Results → Recording](/olivia/en/api/resultados).