> ## Documentation Index
> Fetch the complete documentation index at: https://omniloy.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Insights

> Tool usage insights

The **Insights** panel summarizes how OlivIA is used: the volume of calls and questionnaires, how they evolve over time, and the operational signals that help you understand day-to-day performance.

<img src="https://mintcdn.com/omniloy/Q9jZm4-SeFtgd8-M/images/olivia/control-insights.png?fit=max&auto=format&n=Q9jZm4-SeFtgd8-M&q=85&s=7b63a104f2041e78b0f20f413b151e34" alt="Usage insights panel" width="1920" height="1080" data-path="images/olivia/control-insights.png" />

It is used as an operational starting point: first you look at the trend and deviations, then drill into the [calls panel](/olivia/en/llamadas). For patients' clinical evolution, see [Risk and scoring](/olivia/en/riesgo).
